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Terms & Conditions

Order Policy

 

Orders will be process only on weekdays (Monday to Fridays), except weekends, public holidays. Orders submitted beyond our operating hours (10AM to 5PM) will be processed on the next working day. Orders will be subjected to verification and acceptance before shipping.

 

All orders will be sold on a first come first serve basis and subjecting to availability and acceptance. In cases where the item is out of stock or does not satisfy our quality control standards, the order will be cancelled at our discretion. Upon experiencing such circumstances, we will notify you by email and a full refund will be made to you within 48 hours.

 

Do take note that items added in any shopping cart(s) are not reserved and will be allowed to be purchased by other customers. Once an order is placed, you will receive an e-mail acknowledgement before we initiate our validation process. Your order will be shipped directly to you within 5 working days; alternatively you can arrange to pick up your purchase from our Boutique at One Raffles Place #04-24/25 Singapore 048616, from 11am to 7pm on weekdays and 11am to 4pm on Saturdays. Please be informed that the store is closed on Sundays and all Public Holidays.

 

 

Shipping Policy

 

Zech Pte Ltd will provide free shipping for all purchases above $200, however for purchases under $200 shipping fee will be charged accordingly.  

 

As of current circumstances, Zech Pte Ltd ships only within Singapore.

 

 

Promotion Codes / Coupons

 

I. Promotion codes or coupon have different time periods of validity and are applicable for purchase of any product available on the website*, except additional Gift Cards unless otherwise stated. To determine the validity period, please refer to the document which contains the promotion code or coupon.

 

II. Exchanges or reimbursements of promotion codes or coupons, which were part of a marketing promotion or which you may have received on behalf of www.zech.asia, are non-permissible. The disbursement of promotional codes is not permissible outside of the standard return time frame stated in our terms and conditions. Customers are advised to read through before purchase.

 

III. www.zech.asia cannot be held responsibile for any fraudulent or non-authorised uses of promotion codes or coupons.

 

IV. www.zech.asia reserves the rights to cancel or block the promotion code or coupon, if deemed necessary due to legal reasons, for example, in case of loss or misuse of the promotion code or coupon. You will be informed immediately by www.zech.asia management in the case of cancelling of order or blocking, voiding usage of the promotion code or coupon.

 

V. Return policy for orders purchased using a promotion code:

If you make use of legal right of return or our voluntary return policy, you will be reimbursed for the total amount of the returned items. If you are returning only one of the items from your order, the value of the promotion code will be adjusted accordingly, and only the amount relevant to the returned item will be refunded. The promotion code or coupon loses its validity proportionate to the worth of the returned item. If you are returning your complete order, the amount paid will be refunded in full, but the promotion code or coupon can no longer be applied to future purchases. Please note that promotion codes or coupon from sales campaigns cannot be replace or refunded.